Key Features & Benefits

1. TeleSTORE SMDR Storage Unit compatible
This feature lets the user choose between directly retrieving data from the PBX/Keyphone or from TeleSTORE SMDR Storage Unit. With the card installed, user need not worry about data lost due to the failure of electricity. Data can still be captured accurately even when the PC is turned off as it is battery backed. Thus, having combine with TeleSTORE SMDR Storage Unit will significantly improve the reliability and efficiency of the system.

2. Supports various PBX & Keyphone
The system can be installed to link with various PBX and key phone.

3. Supports both analog and digital trunk
Features in digital trunk line such as caller ID and extension by name can be recognised by the system.

4. Supports local, domestic and international calls
This call billing system will take care of all outgoing calls charges including local, domestic, international calls as well as calling to mobile phone.

5. Real-time configuration
Any changes in the configuration take effect immediately. There is no requirement to shutdown the system.

6. Real time call traffic activity monitoring
Up-to-date call traffic will be displayed on the screen.

7. Call logging on both incoming and outgoing calls
System can be configured to log incoming calls, outgoing calls or both.

8. Automatic call charges calculation
All outgoing call charges will be calculated automatically without interrupting other applications.

9. Report viewer
Users have the option to preview a report before printing.

10. Statistical reports
Monthly and year-end reports provide a comprehensive view on the overall telephone usage. 11. Summary reports
The user can generate a full summary based on any grouping by extension, department/division, trunk or trunk group as well as time. For instance, top extension, top department, top destination, top called number, outgoing calls based on time and date range and so on.

12. Detail reports
Report on particular extension, within a time frame and date, departments and, etc provide a detailed view on the actual telephone usage.

13. Multi-tasking
This user-friendly feature will allow user to execute other application without interrupting the Call Accounting System.

14. Multiple trunk charges
It supports different charges according to trunk lines.

15. Multi level security
Prevents unauthorised employees from viewing and printing reports as well as changing system configuration.

16. Company phone book
It allows user to store company telephone contacts.

17. Departmental setting
Extension can be grouped into department that they belongs to.

18. Departmental budgeting
Whenever a budget is allocated to a department on telephone cost, this feature will enable the user to abstract a report which can be used to analyse the cost of usage against the allocated budget provided for.

19. Support networking
The client/server version TeleCARE Accounts will allow user to configure and print reports via network.

20. Tax
Tax can be included in all call charges.

21. House keeping
To purge previous data. Data range of the data to be purged can be set according to user needs.

22. Configurable reduced rate
User is allowed to enter the reduced rate according to their effective time range.

23. Configurable weekend rate
Weekend rate can be configured according to their effective time especially for US based company.

24. Configurable area
It allows user to create the destination of the telephone call. It includes IDD, STD and call rate.

25. Configurable call charge
To generate up-to-date and accurate call charges when telecommunication provider changes the call rate.

26. Configurable International Access Code
It allows the user to configure the international access code if the telecommunication provider change the accessing code. User is allowed to assign 2 international access code.